Tuesday, July 20, 2010

Disillusioned with the local bike shop

I got my wife an old bike at  a garage sale over the weekend, a 15 speed Murray mountain bike built back in 95. Sure, it has the cheap type of construction on the frame, but it looked like the frame was in great shape. $15 seemed reasonable, of course, I had to buy new tubes and brakes, adjust the rear derailleur, and tighten the kick stand. I did a few test rides on it to make sure it all rides ok, and it is a smooth ride. Much smoother than I expected. Smooth enough that if I didn't have dangley  bits, I would be happy to ride that thing around town.


Next to my mtn bike, in the 'garage'

The only 'problem' I have with the bike is the rear brakes. They don't seem to have the grip that I like, but I can't figure out if I am just being paranoid, or if there is some issue I am overlooking in the 7 or 8 times I have tried to adjust them over the last few days.

I have a theory, in that the rear brake cable is coming from the bottom, instead of the top.



Right now, that is my only idea on why I can't get the brakes as tight as I want them.  My wife thinks they are fine, but I am not convinced she could stop on an incline using the rear brakes. Oh, the front brakes are nice, but the rear ones are driving me insane.

I decided to take it up to the local bike shop, and at least see if they could tell me if I was being paranoid, or if there was a glaring error that I just kept missing, like perhaps the damn wire is in wrong. The only thing they would tell me was that could do a full adjustment to the rear brake, for somewhere between $10 and $15 bucks depending on what it needs done, and it would be ready in a few days. I decided to take it home and keep fiddling with it. The problem with leaving it was two-fold. 1, I hadn't messed with it enough to get frustrated enough that I thought 15 bucks and a few days at the shop was worth it yet. 2, it seemed pretty likely that the only answer I would get in a few days was 'they needed adjusted' and that sure as hell wouldn't help me understand what I was missing. (Unless the cable came back reversed, and then I would be miffed that they couldn't just say, "hey, your cable is upside down" (it was like that when I got it, but then again, it didn't seem to have been ridden much)

Look, I understand that part of the function of the Bike Shop is to make money. This year, it has made its fair share from me. I had my mountain bike serviced this spring, when I got new tires, tubes, pedals, and had them double check the gear settings. It cost me nearly $100, mostly because of the gears, which were ok, but they charged me $40 to check that. (I really think they screwed me there, but I guess I should have been more specific when telling them what I wanted regarding that.) I  also picked up another set of pedals for my hybrid bike (not quite skinny tires, but not mountain bike tires either.) but this time I installed them myself.

I don't expect the bike shop to bend over backwards and move my problems ahead of the line. I really don't. But I do expect them to at least say 'yeah, the brakes don't seem right' or 'they seem ok, but we can double check them' without having to pay ten bucks and wait a few days. I am not asking to have a wheel trued. I just want a second opinion on if the brakes seem ok, because they seem weak to me.  (Being fair, my two bikes have a different brake system, and that alone might be why they seem odd to me.)

I might try this week to reverse the entry point of the brake cable, and see if that works better, otherwise...  I might just take it to an out of town bike shop. I'm still a little ticked at the local one.

2 comments:

  1. Mechanically, it does not matter if the cable enters that side-pull brake from the top or the bottom. As long as the brake assembly works smoothly and the return spring does its job there will be no problem. I'd check the true of the wheel and as long as it is good, then adjust the brake to as close as you can to the rim. New pads might not hurt the stopping power either.
    LBS do have a responsibility to make money, but it is a two-way street. If you're a regular visitor and spend time with them every time you go, it should not be unusual to ask for and receive advice. Sadly some times it's hard to get that advice as some stores/mechanics see it as taking away their business, rather than educating the rider and improving their overall love of bicycling.
    Which store was it?

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  2. it was Smitty's, normally he is real helpful, but he had an employee in the shop with him, who did most of the talking. (The employee was my son's tball coach, btw)

    I do question if it as different due to the employee being there with the owner, that was the first time in years the owner wasn't the only guy there when I went in.

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